Elevator service in the Kansas City metropolitan area is provided by MEI Total Elevator Solutions, a leading elevator company offering comprehensive maintenance, repair, modernization, and new installation services for all brands of elevator equipment. Serving both Kansas and Missouri from our location in Kansas City, KS, MEI Total Elevator Solutions delivers professional elevator services across the greater metro area with a team of highly skilled elevator technicians available 24/7 to minimize downtime and ensure elevator safety compliance with state and federal codes.
As a professional elevator service provider, MEI Total Elevator Solutions specializes in preventative elevator maintenance services with regularly scheduled inspections, responsive local support, and equipment life cycle planning to help customers budget proactively and reduce unexpected elevator breakdowns. Our elevator service packages are customized to match each client’s specific equipment needs and usage patterns, backed by dedicated account managers who provide personalized support and expertise.
With decades of elevator service experience in the Kansas City region, MEI has built strong relationships with customers ranging from universities to hospitality properties, consistently delivering exceptional elevator service that goes above and beyond expectations. Our commitment to elevator safety, innovation, and customer satisfaction has established us as a trusted partner for vertical transportation solutions throughout Kansas and Missouri.
MEI Total Elevator Solutions – Kansas City Branch
Address: 1144 Booth Street, Kansas City, KS 66103
Phone number: 816-221-3778
Office Hours: M-F, 8:00AM-4:30PM
Email: ks@meiusa.com
Fax: 816-221-4254
Areas Served For Elevator Services
We provide elevator service across the Kansas City metropolitan area and beyond. Our technicians are always ready to respond to your vertical mobility needs throughout the region.
Kansas: Kansas City, Overland Park, Olathe, Lenexa, Shawnee, Lawrence, Leavenworth, Topeka, Manhattan, Emporia
Missouri: Kansas City, Lee’s Summit, Independence, St. Joseph, Maryville, Columbia, Jefferson City, Clinton, Harrisonville
Also serving the Topeka, KS and Springfield, MO areas – click here to contact our Topeka office or click here to contact our Springfield office.
Meet Our Team
Rob Gress
Title: Branch Manager
Phone: 913-915-1256
Email: rob.gress@meiusa.com
Billy Mitchell
Title: Account Manager
Phone: 913-568-6068
Email: billy.mitchell@meiusa.com
Leslie Hays
Title: Account Manager
Phone: 913-302-4068
Email: leslie.hays@meiusa.com
Joshua Mitchell
Title: Account Manager
Phone: 913-216-0477
Email: joshua.mitchell@meiusa.com
Chaz Pilz
Title: Account Manager
Phone: 913-433-0610
Email: chaz.pilz@meiusa.com
Aaron Torres
Title: Business Development Manager
Phone: 816-764-5250
Email: aaron.torres@meiusa.com
Preventative Elevator Maintenance
Our mechanics inspect elevator equipment in-person on a regularly scheduled basis. A comprehensive maintenance program ensures your elevator system operates at peak efficiency while extending equipment life.
Responsive Local Elevator Support
We provide 24/7 dedicated response for your elevator service needs. Our team is always ready to handle any emergency elevator situation, any time. When your elevators are down, we work to get them back in service quickly.
Elevator Equipment Life Cycle Planning
We offer elevator service budget planning and proactive scheduling to eliminate surprises and reduce unplanned downtime for your elevators.
Why Choose MEI Total Elevator Solutions?
We can help with everything from routine maintenance to complete elevator modernization. Whether you need to upgrade an existing elevator or install a new one, MEI delivers a better experience through personalized service and technical expertise. Our maintenance services cover all major brands and equipment types.
Elevator Repair Service In Kansas City, KS
MEI Total Elevator Solutions provides complete solutions for elevator maintenance and repair throughout the greater Kansas City metropolitan area. Serving both Kansas and Missouri, our Kansas City location offers elevator service, repair, modernization, new installations, and inspection for all brands of equipment. Ensuring that every elevator system we service meets the highest standards of safety and performance, MEI Total Elevator Solutions, Inc. is a registered company, reinforcing our credibility and professionalism.
Through our elevator service, we are committed to maintaining your safety by keeping you up-to-date on any changes in state or federal codes that affect elevators. With the latest elevator technology available today, we can provide 100% satisfaction guaranteed. MEI Total Elevator Solutions ensures all elevator services meet or exceed local and state safety codes and regulatory requirements, maintaining full compliance with all applicable standards. Locally owned, MEI Total Elevator Solutions is dedicated to providing excellence in elevator repair services with innovative products designed to serve the needs of today’s elevator industry.
Your elevator is not just transportation equipment—it’s an asset that impacts building operations, tenant satisfaction, and property value. Our professional elevator technicians understand that reliable vertical mobility is essential for a passenger’s experience in your building. We focus on reducing wait times and improving overall system efficiency through proper maintenance and timely repairs.
In addition to serving the Kansas City metro area, MEI Total Elevator Solutions also provides expert elevator services throughout Kansas and Missouri, including Overland Park, Olathe, Lawrence, Topeka, Lee’s Summit, Independence, and Columbia, demonstrating our regional expertise and commitment to quality.
Services Offered for all brands of equipment
Resources
Elevator Upgrades
Equipment Life Cycle Planning
Safety & Code
The ASME A17.1 elevator code has many changes over the last 10-15 years with a strong focus on increasing the safety of elevator passengers.
Obsolescence
The ability to continue to produce parts that are compatible with systems over 10 years old is becoming more and more challenging. In some cases, parts or products that are no long supported by the original manufacture can result in lengthy shutdowns of an elevator.
New Technology
New innovations in the elevator industry can improve the performance of your elevator.
Aesthetics
Visually pleasing, vandal resistant panels and fixtures help your investment last longer.
Unplanned Downtime
Proactively modernizing your equipment with a well designed plan can reduce unplanned downtime by 50% or more.
Modernization at KU Summerfield Hall
MEI has been providing elevator maintenance and repairs for Kansas University in Lawrence, Kansas for several years and this year, MEI completed a modernization project in Summerfield Hall. Summerfield Hall is a four-story building on campus that is used by hundreds of students studying film and media studies.
After experiencing problems with one of the Dover hydraulic elevators, MEI noted that the Dover solid state boards were obsolete and could not be repaired. Branch Manager Rob Gress and service mechanic Allen Williams approached KU and provided them with a proposal to have the elevator modernized. Since MEI and KU have built a strong relationship over the past years, KU agreed with MEI’s recommendations and the contract was signed to begin the project.
Throughout the modernization, MEI installed a MEI power unit, Vertitron controller and reflex selector, a GAL MOVFR door operator and Innovation fixtures. This project was even completed ahead of schedule which made the customer very happy. The elevator was back in service faster than expected, demonstrating MEI’s commitment to minimizing downtime.
At MEI, we strive to provide excellent customer service and take care of all our customers’ elevator needs. This successful modernization was completed by mechanic Bryant Gish and apprentice Wes Cook.
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After
MEI Completes Repairs at Hilton Garden Inn
The Hilton Garden Inn in Independence, MO approached MEI in July 2019 with elevator issues that their current service provider would not upgrade unless they completed a full modernization on the units. As we know, full modernizations on three elevators in a hotel is not ideal as it is very expensive and causes a lot of inconveniences for their staff and most importantly, their guests.
MEI responded right away. We surveyed the job and gave the Hilton a proposal to repair/replace certain components on two passenger elevators and one service elevator in order to make them more reliable and safer for their staff and guests.
In August, MEI began working on replacing both passenger elevator door clutches and all three elevators required new interlock arms and interlock contacts on every floor. A new submersible power unit was also installed.
The Hilton was so pleased with the quick, reliable work performed by MEI that after all upgrades were made, they signed a service agreement with us as well. Their elevators are back in reliable operation thanks to MEI’s targeted approach.
The MEI team who helped make this project successful included Branch Manager Rob Gress, Account Manager Billy Mitchell and Mechanic James Kennedy.
Jessica Hinkle, GM at The Hilton, said “I wanted to send a tremendous THANK YOU to MEI, the crew, and specifically James. Please let him know that if there was a crew member of the month program- he should receive it! He was courteous, informative, kind, and patient throughout all of this process.”
At MEI, the customer is our number one priority and we strive to find the most cost-effective solution that will give them the results they are looking for.
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After
MEI Solves the “Shake, Rattle and Roll”
Sisters of Charity of Leavenworth, KS have had a service contract with MEI for more than four years. During that time, they have become a loyal customer who count on us for all their elevator needs.
The case was no different when the north elevator went down in their Mother House and it needed immediate attention as it is used daily. The MEI team stepped in to find the problem and worked to get it fixed as fast as possible.
After surveying the job, it was discovered they would need to modernize the elevator in order to get it back in working condition. We were able to rush the equipment and got it started five weeks faster than normal lead times.
The 4,000 lb. traction passenger elevator received a new overhead traction machine, rope gripper, controller, hoistway wiring, new fixtures and a new machine room.
When the modernization was complete, Sister Rita, the Mother House Administrator said, “MEI just completed a total remodel of an old elevator that used to ‘shake, rattle and roll’ whenever it moved between floors. Our experience with MEI, their management and workers was one that even our housekeeping staff commented on. A housekeeper stopped me in the halls to comment that the workspace was left cleaned, vacuumed and everything in place every time they worked there. The elevator remodeled was one that is in a critical place in the building and has a very heavy ridership. Everyone comments on how smooth the ride is and what a great difference it has made especially in their confidence riding. MEI has always been very responsive when we have had needs with any of our elevators. I am very grateful that we are working with a company like MEI who is responsive in a reasonable timeframe.”
The elevator is now back in service and operating smoothly for residents and visitors. The MEI team that made this modernization possible were Branch Manager Rob Gress, Account Manager Leslie Hays, Project Manager Dana Enemark and Mechanics Bryant Gish, Wes Cook, Justin Kennedy and Dennis Smith.
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Customer Reviews – Hear What Our Satisfied Customers Have To Say
In all honesty, the MEI team took over my facility and have BLOWN THE DOORS OFF IT!!!! I can’t tell you how nice it is to have a service company OVER deliver what they promised! I’ve called twice for service and i had someone in my building in less than 2 hours and fixed an hour after that. No mystery charges on billing, no games. Account mangers call back and technicians follow site safety rules. Sounds simple but I can’t say it enough finding first class service isn’t easy these days. Give them a try at the factory/office complex, they will not disappoint.
– Barry Davis (Google Review
Good people to work with.
-Ben S. (Google Review)
JCCD has used MEI for the past several years, since our building was built and they’ve performed all of the servicing for our ever since it was installed. They’ve always arrived on time and when requested, they are prompt, courteous and get the job done. Mike Bales has been our service tech for a few years and he is very friendly and professional. They do a great job.
– Donna C. (Google Review)
MEI just completed a total remodel of an old elevator that used to “shake, rattle and roll” whenever it moved between floors. Our experience with MEI, their management and workers was one that even our housekeeping staff commented on. A housekeeper stopped me in the halls to comment that the work space was left cleaned, vacuumed and everything in place every time they worked there. The elevator remodeled was one that is in a critical place in the building and has a very heavy ridership. Everyone comments on how smooth the ride is and what a great difference it has made especially in their confidence riding. MEI has always been very responsive when we have had needs with any of our elevators. I am very grateful that we are working with a company like MEI who is responsive in a reasonable timeframe.
– Rita M. (Google Review)
I’ve worked with Rob, Chris and the MEI guys for 28 years, even before they were MEI. We have an old building with 3 old elevators and they do a great job keeping them running smoothly. They do the maintenance, repairs and annual inspections. They keep it all done on schedule and I don’t have to worry about anything. I have a great working relationship with MEI and would recommend their services to anybody.
– Dan F., cfm Distributors, Inc.
We have 50 elevators and/or chairlifts that MEI maintains monthly. Several different Manufactures and Models. They are knowledgeable of all the elevators we have. Their versatility of knowledge makes them the perfect fit for us. All of the staff is always easy to work with and communicate very well.
– Lisa G. (Google Review)
I have worked with MEI Elevator Solutions for approximately 13 years. The service that they provided my properties far exceeded the service I ever received from previous elevator contractors. They will go above and beyond to give great service and competitive pricing and their follow through is unmatched. This is hands down the best elevator contractor in Kansas City!
– Emily H. (Google Review)
I’ve worked with MEI for over a decade as they helped keep a very old elevator functioning. Great response time when we really needed them. This year MEI installed a brand new elevator which we are thrilled to say is safe and reliable. The installation went really well. They finished ahead of schedule (when does that ever happen?) and the installation technicians were terrific. Great communication between MEI and our staff.
– Lori S. (Google Review)
Get In Touch
Ready to discuss your elevator service needs? Contact MEI Total Elevator Solutions today. Our team is always ready to help with maintenance, repairs, modernization, or new installation projects. Get in touch to learn more about how we can help keep your vertical transportation running smoothly.
Contact for Elevator Service:
Phone: 816-221-3778
24-Hour Emergency: 816-221-3778
Email: ks@meiusa.com