Privacy Policy - MEI Total Elevator Solutions

What Information Do We Collect?

We collect information from you when you place an order, subscribe to our newsletter, fill out a form, or interact with our site using cookies. When ordering or registering on our site, you may be asked to provide your name, email address, mailing address, phone number, or credit card information. You may also visit our site anonymously.

How Do We Use Your Information?

The information we collect from you may be used in the following ways:

Personalize Your Experience: The email address you provide for order processing will only be used to send you information and updates related to your order.
Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
Enhance Customer Service: Your information helps us respond more effectively to your customer service requests and support needs.
Process Transactions: Your information will not be sold, exchanged, transferred, or given to any other company without your consent, except for the purpose of delivering the purchased product or service.
Send Periodic Emails: The email address you provide for order processing will only be used to send you information and updates regarding your order.

How Do We Protect Your Information?

We implement various security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway provider’s database, accessible only by those authorized with special access rights and who are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do We Use Cookies?

Yes, we use cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction to improve our site experiences and tools. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do We Use Google Analytics?

Yes, we use Google Analytics. Google Analytics uses cookies to help us analyze how users interact with our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website activity and internet usage. You may opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential. We may release your information when we believe it is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

We value your privacy and have taken the necessary precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We comply with the requirements of the Children’s Online Privacy Protection Act (COPPA). We do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older. If we suspect or become aware that we have involuntarily received personal information from a person under the age of 13, we will immediately delete the information from all records.