At MEI – Total Elevator Solutions, we strive to keep elevator downtime at a minimum

Why Choose MEI – Reputation of outstanding customer service

  • Strong engineering team support
  • Account manager assigned to help you understand your elevator needs
  • Highly skilled, trained, experienced elevator technicians
  • Technicians available 24/7 to minimize downtime
  • Service packages tailored to the needs and usage of your equipment
  • Local company

Elevator Equipment MEI Supports: 

We work on all different types of manufacturer’s equipment and would be happy to perform a no cost survey to determine the best service contract solution for your facility.

  • Cemco
  • Concord
  • Dover
  • EC
  • Kone
  • MCE
  • Montgomery
  • OTIS
  • Savaria
  • Smartrise
  • Schindler
  • TK Elevator
  • Virginia
  • Westinghouse

Service Contract Benefits:

Minimize Liability, Costs and Elevator Downtime

  • Extend the life of the elevator equipment and protect the major investment the building has made
  • Proper preventive maintenance helps eliminate costly service callbacks
  • Proactive approach directs attention to potential problem areas before more extensive and expensive repairs become necessary

Service Details: 

  • We can perform the required safety and pressure tests
  • We maintain service log sheets in each elevator machine room
  • Provide repair recommendations to help eliminate emergency repairs
    • These logs register the date of each visit
    • The specific service that was completed
    • Name of the service technician
    • This provides valuable information to the building personnel as well as elevator mechanics responding to service calls

Service Packages

MEI service packages are customized for each customer to meet your specific needs so variations from the below are possible.

Full Maintenance
Standard Preventative Maintenance
Lubrication and Adjustment
Coverage of equipment examinations, lubrication, adjustments listed in the agreement
Maintenance Control Program
Written documentation of tasks, replacements or repairs made on equipment
Code Required Safety Testing
Timely completion of code required safety testing
Parts Inventory Access
Prompt access to replacement parts to reduce equipment downtime
Repair & Replacement
Providing repair and/or replacement parts and labor to reduce equipment downtime
Emergency Phone Monitoring
We provide 24/7/365 monitoring of emergency phones, direct to our dispatch center (phone line provided by customer)
Asset Management & Planning
Account Manager available to assist and educate you on code compliance and equipment repair/upgrade planning
Assured Response Time (Entrapments)
MEI prioritizes mechanic dispatching to expedite response times on entrapment calls
Specified Service Frequency
Contracts will clearly specific a visitation schedule for service based upon the age, condition and usage of the equipment
Service Requests during Regular Hours
Mechanic dispatching for service requests during normal hours (8am to 4:30pm M-F)
Service Requests After Hours
Mechanic dispatching is available 24/7/365 (Additional charges may apply)

What Our Customers Say…

“Highly recommend this company. They are very professional and easy to deal with. They always send emails stating it’s time to have the elevator checked. The guys that come are always friendly and do their job quickly and with a smile.”
Ruth Knight, Workhealth
Lansing, MI

“I’ve worked with MEI for over 30 years and find their workmanship, quick response and customer service can not be beat. I would highly recommend MEI for your elevator needs.”
Scott Hogan, Mankato Area Public Schools
Mankato, MN