Elevator service in Madison, Wisconsin is provided by MEI Total Elevator Solutions, a leading elevator company offering comprehensive elevator maintenance, repair, modernization, and new installation services throughout the Madison area and surrounding counties including Green, Rock, Dane, Sauk, Columbia, Dodge, Jefferson, and Walworth. As a professional elevator service provider, the company specializes in serving all brands of elevator and escalator equipment with a focus on quality, reliability, and efficiency to minimize downtime and maximize system performance.

MEI’s Madison operation emphasizes proactive elevator maintenance services through regularly scheduled inspections, 24/7 responsive local support, and strategic equipment life cycle planning to help customers avoid surprises and reduce unplanned downtime. Their experienced elevator technicians ensure compliance with current state and federal elevator codes while providing tailored service packages that meet the specific needs and usage patterns of each property.

With years of experience building a reputation for excellence in Wisconsin, MEI Total Elevator Solutions combines innovative technology solutions with comprehensive contract elevator maintenance plans designed for commercial properties. The company’s commitment to customer satisfaction is demonstrated through detailed, hands-on service that prevents future issues, quick emergency response times, and transparent communication that keeps clients informed and confident in their elevator systems’ safety and reliability.

MEI Total Elevator Solutions – Madison Branch

Address: 1574 W Broadway St, Suite 200, Madison, WI 53713
Phone number: 608-535-4547
Office Hours: M-F, 8:00AM-4:30PM
Email: wi@meiusa.com

Areas Served For Elevator Services

We provide elevator service across Green, Rock, Dane, Sauk, Columbia, Dodge, Jefferson, Walworth counties and Northern IL. Our team is always ready to respond to your vertical mobility needs throughout southern Wisconsin.

Meet Our Team

Jeff Millard
Title: Branch Manager
Phone: 262-403-1696
Email: jeff.millard@meiusa.com
Adam Falk
Title: Territory Manager
Phone: 608-535-4547
Email:  adam.falk@meiusa.com

Preventative Elevator Maintenance

Our mechanics inspect elevator equipment in-person on a regularly scheduled basis. A comprehensive maintenance program ensures your elevator system operates at peak efficiency while extending equipment life.

Responsive Local Elevator Support

We provide 24/7 dedicated response for your elevator service needs. Our team is always ready to handle any emergency elevator situation, any time. When your elevators are down, we work to get them back in service quickly.

Elevator Equipment Life Cycle Planning

We offer elevator service budget planning and proactive scheduling to eliminate surprises and reduce unplanned downtime for your elevators.

Why Choose MEI Total Elevator Solutions?

  • Outstanding customer service for your elevator service needs.

  • Account manager assigned to help you understand your elevator needs

  • Highly skilled, trained, experienced elevator technicians who are available 24/7 to minimize downtime

  • Elevator service packages tailored to the needs and usage of your equipment
  • A professional elevator company focused on building lasting relationships

We can help with everything from routine maintenance to complete elevator modernization. Whether you need to upgrade an existing elevator or install a new one, MEI delivers a better experience through personalized service and technical expertise. Our maintenance services cover all major brands and equipment types.

Elevator Repair Service In Madison, WI

MEI Total Elevator Solutions is your trusted partner for all elevator service needs in Madison, Wisconsin, and the surrounding Madison area. With years of experience and a commitment to excellence, we provide a complete range of elevator services for your specific needs to keep your vertical transportation systems running smoothly and safely. Our elevator repair services are delivered with a focus on quality, ensuring every repair meets the highest standards. Reliability and efficiency are at the heart of our services, minimizing downtime and maximizing the performance of your elevator systems.

At MEI, we’re committed to keeping you informed about the latest changes in state and federal elevator codes as part of our elevator service. Our team ensures your elevator systems are always compliant, maintaining the highest safety standards for your building occupants. Over the years, MEI Total Elevator Solutions has built a reputation for excellence and reliability as an expert elevator service provider in Wisconsin.

We pride ourselves on offering innovative elevator service products designed to meet the evolving needs of today’s elevator industry. From energy-efficient systems to smart technologies, we bring the future of vertical transportation and elevator service to Madison. The knowledge of our elevator technicians allows us to provide tailored solutions for every elevator system, ensuring optimal performance and customer satisfaction.

Your elevator is not just transportation equipment—it’s an asset that impacts building operations, tenant satisfaction, and property value. Our professional elevator technicians understand that reliable vertical mobility is essential for a passenger’s experience in your building. We focus on reducing wait times and improving overall system performance through proper maintenance and timely repairs.

Elevator Services Offered for all brands of equipment

MEI Total Elevator Solutions offers comprehensive contract maintenance plans tailored to the needs of different properties.

We provide specialized elevator services for commercial properties, ensuring quick response and minimal downtime. When equipment goes down, our goal is to get your elevators back in operation as quickly as possible.

Resources

Learn More About Madison Elevator Services

Elevator Upgrades

Elevator Equipment Life Cycle Planning

Elevator equipment life cycle planning is critical to the operation and overall safety and health of the elevator. MEI Total Elevator Solutions provides budget estimates & leadtimes to help with financial planning & project timelines for your elevator service. Creating a proactive elevator maintenance schedule is essential to identify potential issues with your elevators early and extend the life of your elevator equipment.

Safety & Code

Elevator Safety & Code

The ASME A17.1 elevator code has many changes over the last 10-15 years with a strong focus on increasing the safety of elevator passengers. MEI technicians assess elevator components to ensure compliance with all current safety codes and standards.

Obsolescence Of Elevator Components

The ability to continue to produce parts that are compatible with elevator systems over 10 years old is becoming more and more challenging. In some cases, parts or products that are no long supported by the original manufacture can result in lengthy shutdowns of an elevator. MEI Total Elevator Solutions conducts thorough inspections and diagnostics to determine the best solutions for obsolete elevator equipment.

New Technology

New Elevator Technology

New innovations in the elevator industry can improve the performance of your elevator.

Aesthetics

Aesthetics In Elevator Design

Visually pleasing, vandal resistant panels and fixtures for your elevators help your investment last longer.

Unplanned Downtime

Unplanned Elevator Downtime

Proactively modernizing your elevator equipment with a well designed plan can reduce unplanned downtime by 50% or more. Each elevator maintenance or repair event is carefully analyzed to prevent future issues and ensure reliable elevator operation.

Your Elevator Emergency Phone Service Solution

Customer Reviews – Hear What Our Satisfied Customers Have To Say

Our customer testimonials highlight the exceptional service quality and reliability that set us apart. Positive feedback from satisfied clients demonstrates our commitment to efficient service, quick response times, and customer satisfaction.

MEI goes above and beyond. Their communication is above average. I am so grateful I switched companies. I feel at easy knowing they are monitoring our elevator.
– Jessica R., Northern Star Property Management LLC

Responds within a timely manner. Dustin has been great in getting issues resolved in a timely manner.
– Kristina B., Holiday Inn Madison at the American Center

Dustin and Adam get things done, and if they cannot, they find a way. Very impressed with this company compared to other companies in the business.
– Marcus M., Complete-Care

MEI is proactive in heading off elevator issues with their quarterly cleaning and adjusting of our unit. Communication with MEI is great.
– Brian P., Meridian Condo Association

Adam and Dustin have been great to work with. Communication has been great from day one and they have kept our elevators maintained without issue.
– Myles B., STRAND ASSOCIATES Inc.

Get In Touch

Ready to discuss your elevator service needs? Contact MEI Total Elevator Solutions today. Our team is always ready to help with maintenance, repairs, modernization, or new installation projects. Get in touch to learn how we can help keep your vertical transportation running smoothly.

Contact for Elevator Service:
Phone: 608-535-4547
24-Hour Emergency: 888-281-4062
Email: wi@meiusa.com

Leave a Review for MEI – Total Elevator Solutions – Madison

We encourage our customers to visit our website to leave a review or learn more about our elevator services. MEI serves clients throughout the west and western regions of Wisconsin, including West Allis and West Bend.

Our team uses advanced tools to ensure efficient, accurate, and reliable elevator maintenance and repair. MEI takes pride in our dedication to customer satisfaction and delivering quality elevator service.

FAQs for Elevator Service in Madison

MEI Total Elevator Solutions provides comprehensive elevator services including preventive maintenance, repair, modernization, and new installations. Our Madison team offers regularly scheduled equipment inspections, 24/7 emergency response, elevator safety testing as required by the Authority Having Jurisdiction (AHJ), and equipment life cycle planning to help you budget for upgrades and reduce unplanned downtime.

Our Madison branch specializes in commercial elevator service. We work with a wide range of commercial properties including office buildings, healthcare facilities, hotels, condominiums, and multi-family residential buildings, and education campuses throughout southern Wisconsin and northern Illinois.

MEI provides 24/7 dedicated emergency response for elevator service needs in the Madison area. Our local technicians prioritize entrapment calls and are equipped to handle any emergency elevator situation at any time. For 24-hour emergency service, call 888-281-4062.

Yes, MEI is happy to perform a no-cost survey to evaluate your elevator equipment and determine the best service contract solution for your facility. Contact our Madison office at 608-535-4547 to schedule your complimentary consultation.

We service all major elevator brands and manufacturers including but not limited to Cemco, Concord, Dover, EC, Kone, MCE, Montgomery, OTIS, Savaria, Smartrise, Schindler, TK Elevator, Virginia, and Westinghouse. Our experienced technicians are trained to work on all different types of manufacturer’s equipment.

Absolutely. Elevator modernization is one of our core services. We offer everything from simple component upgrades to complete system renovations. Modernizing your current elevator is often more cost-effective than full replacement and can improve safety, reliability, and energy efficiency. We recommend planning for modernization when equipment reaches 15-20 years of age or when service calls become more frequent.

Yes, MEI offers comprehensive contract maintenance plans customized to meet your specific needs. Each plan includes a maintenance control program with written documentation of all tasks performed. Contact us at 608-535-4547 or wi@meiusa.com to schedule an elevator survey to determine what plan is right for you.

Yes, our elevator technicians are highly skilled, trained, and experienced professionals. They stay current with evolving state and federal elevator codes, including ASME A17.1 safety standards, and are equipped to perform all required safety and pressure tests to ensure your elevators remain compliant.

You can reach the MEI Madison office by phone at 608-535-4547 during regular business hours (Monday–Friday, 8:00 AM–4:30 PM), by email at wi@meiusa.com, or through our website contact form. For 24-hour emergency service, call 888-281-4062.

Our Madison branch serves Green, Rock, Dane, Sauk, Columbia, Dodge, Jefferson, and Walworth counties in Wisconsin, as well as northern Illinois. We’re conveniently located at 1574 W Broadway St, Suite 200, Madison, WI 53713.

Proud Member & Supporter For Elevator Service

Apartment Owners and Managers Association of Wisconsin
BOMA Wisconsin